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Captain Spins Support team is always ready to guide you through lounge 7 days a week. Our highly trained and friendly support team can assist you in various languages and accommodate most global time zones.

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Help is a few clicks away! Email our support team at [email protected]

Effective 27 March 2026, Two Shepherds Limited (“TSL”), the company operating Captain Spins will close and has taken steps to commence the surrender its gaming license to the Malta Gaming Authority (“MGA”).

 

Key Dates to consider:

  • Deposits will no longer be available from 23:59 GMT on 25 March 2026.
  • Betting will be disabled from 23:50 GMT on 26 March 2026.
  • Captain Spins will be no longer accessible from 23:59 GMT on 27 March 2026. 

 

What does this mean for you? 

  • Active Balances: Existing customers with active balances will be able to play and deposit until 26 March 2026 and withdraw funds until 27 March 2027. Any remaining cash balances after 26 March 2026 will, subject to, regulatory requirements and your account details being up to date, be returned to your card or bank account within five days. Accounts will be fully closed and no longer operational from 27 March 2026.
  • Bonus and Free Spins: Any remaining bonus funds, free spins, or loyalty points on your account will be void on 26 March 2026 in accordance with our Terms and Conditions.

 

What you need to do:

  • We encourage you to review your account details and ensure that all information is up to date before the website becomes inaccessible.
  • Your personal and gaming activity data will be securely deleted once it is no longer necessary to comply with our contractual and regulatory obligations.
  • If you do not have an active balance, no action is required from you. 

 

Please be assured that your time playing with us until the 26 March will remain unchanged. You will have time to withdrawal your eligible funds before our doors close. Should you have any questions please do hesitate to be in touch with our Support Team at [email protected]